FAQ
How do I cancel my subscription?
To cancel your subscription, simply log in to your account on our website and navigate to the account settings or subscription management section. From there, you will find the option to cancel your subscription. If you need any assistance, feel free to reach out to our support team.
How do I sign up more than one driver?
To sign up multiple drivers, the process is simple and convenient. During the enrollment, you can easily add additional drivers by providing their necessary information to set up their individual accounts. If you have already enrolled one driver and plan to add more at a later time, that option is available to you as well. We understand that families may have multiple teens who need to be included in our program, and we strive to make it easy for you to ensure their safety on the road.
How do I contact support?
For any support or assistance, we're here to help. You can reach our support team by calling us at 800-905-4701 or visiting the "Contact Us" page on our website. There, you will find contact information such as our phone number and the option to submit a ticket with the team. Feel free to reach out to us with any questions or concerns you may have.
How do I change the license plate information?
If you need to update the license plate information associated with your account, you can do so by contacting support.
How do I change my billing information?
If you need to update the license plate information associated with your account, you can do so by contacting support.
How do I replace a damaged sticker?
If you need to replace a damaged sticker, please contact our support team. They will assist you in getting a replacement sticker sent to you promptly. You may need to provide some details about the damage or submit a photo for verification.
I did not received my Enrollment Kit.
If you haven't received your Enrollment kit, please contact our support team as soon as possible. They will help track your shipment and resolve any issues. We want to ensure you receive your kit and start benefiting from our program.
How do I help promote How's My Teen Driver?
We appreciate your enthusiasm in promoting How's My Teen Driver! If you would like to participate in our affiliate program and earn rewards for referring new customers, please visit our website's Affiliate Program page. Start earning now!